Privacy Policy

Effective Date: February 5, 2025

Solar Symphony ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy outlines the types of information we collect, how we use it, and your choices regarding your data, in compliance with the California Consumer Privacy Act (CCPA) and Application-to-Person 10-Digit Long Code (A2P 10DLC) regulations.

1. Information We Collect Personal Information (provided by you): - Name - Email address - Phone number - Social media account details (if applicable) Business Information: - Business name - Business address - Website URL Website Usage Data (automatically collected): - We use Google Analytics and other third-party tracking tools to collect data on website traffic, user interactions, and preferences.

2. How We Use Your Information Communication: - To respond to inquiries and provide customer support. - To send service-related communications. - With your explicit consent, we may send promotional emails or text messages. You can unsubscribe at any time. Service Improvement: - Your feedback and usage data help us enhance our services and improve our website. Marketing (With Consent): - We may use your information for marketing purposes, including newsletters, promotions, and updates. You may opt out of marketing communications at any time. Analytics: - Website usage data collected through tools like Google Analytics helps us understand user behavior, improve website functionality, and tailor content to user preferences.

3. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. Third-Party Services: - We partner with reputable third-party tools to enhance our services. While we take precautions, we cannot control the security policies of these external services.

4. Sharing Your Information We do not sell or rent your personal data. However, we may share your information in the following circumstances: - With third-party service providers who assist in operating our website and services (e.g., email providers, analytics tools). - To comply with legal obligations, including responding to lawful requests by public authorities.

5. Your Rights Under the CCPA If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA): - Right to Know - You can request information about the categories and specific pieces of personal information we have collected about you. - Right to Delete - You can request the deletion of personal information we have collected from you, subject to certain exceptions. - Right to Opt-Out - You can direct us not to sell your personal information. However, please note that we do not sell personal information. - Right to Non-Discrimination - You have the right not to receive discriminatory treatment for exercising your CCPA rights. To exercise any of these rights, please contact us using the information provided below.

6. A2P 10DLC Compliance In compliance with A2P 10DLC regulations: - Registration - We have registered our messaging campaigns with The Campaign Registry to ensure compliance and improve message deliverability. - Consent - We obtain explicit consent from individuals before sending promotional text messages. You can opt out of these communications at any time by following the instructions provided in the messages. - Content Restrictions - Our messaging content adheres to guidelines prohibiting certain categories, such as messages related to payday loans or third-party collections.

7. Your Choices - Opt-Out - You can unsubscribe from marketing emails by clicking the "unsubscribe" link in our communications. - Cookies - Most web browsers accept cookies by default, but you can modify your browser settings to decline cookies.

8. Contact Information If you have questions about this Privacy Policy or wish to request access to your data, contact us at: Solar Symphony 1291 Pacific Oaks Place, Suite 117 Escondido, CA 92029 Email: support@solarsymphony.com Phone: (760) 300-4141

9. Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or regulatory updates. Significant changes will be communicated via our website. By using our website and services, you acknowledge and accept this Privacy Policy. If you do not agree, please discontinue use of our services.