Solar Symphony Privacy Policy

Effective Date:9/23/2024

At Solar Symphony, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, solarsymphony.com; solstrut.com, use our services, or otherwise interact with our company. By using our services, you consent to the practices outlined in this policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services. This includes:

Personal Information: Name, address, phone number, email address, payment information, and any other details you provide when contacting us or using our services.Non-Personal Information: Browser type, IP address, cookies, usage data, and other technical information collected through web analytics tools.

2. How We Use Your Information

We use your personal information for various purposes, including:

To provide, operate, and maintain our servicesTo communicate with you about updates, promotions, and new products or servicesTo process your inquiries, purchases, and customer service requestsTo comply with legal obligations and resolve disputes

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with third parties for the following reasons:

Service Providers: We may share your information with vendors who help us operate our business (e.g., payment processors, web hosting providers).Legal Requirements: If required by law or to protect the rights of Solar Symphony, we may disclose information as necessary.Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.

4. Your Privacy Rights (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information, including:

The right to know what personal information we collect and how it is used. The right to request the deletion of your personal informationThe right to opt-out of the sale of personal information (We do not sell your data)

To exercise these rights, please contact us at [insert contact information]. We will respond to your request within the time limits set by law.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and analyze how our website is used. You can manage your cookie preferences in your browser settings, but this may affect your use of certain features.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no security system is completely secure, and we cannot guarantee absolute security.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective as of the date it is posted.

8. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Solar Symphony/Solstrut

1291 Pacific Oaks PI, Suite 117 Escondido, CA 92029

[email protected]

760 300 4141